Relax & Revive Privacy Policy

1. Consent: by filling in any of the forms, you are giving consent for Relax and Revive Therapies to hold your personal information. The information which you supply on the forms will be held together with any clinical records as applicable. I use your information to give you the best possible service and for insurance purposes.

2. Storing your information: your information is stored in a locked filing cabinet.

3. Retaining your information: you have the right to ask me to destroy your records at any time if you wish to terminate our working relationship. Otherwise, adults' records are retained for eight years following our last date of contact. Children's records are retained until their 25th or 26th birthday, depending on the exact age of the child when their treatment ended.

4. Accessing your information: your records are accessed by myself for clinical purposes. You have the right to request a copy of your records at any time. These will be sent by e-mail, in a PDF attachment.

5. Sharing your information: your information will be kept strictly confidential unless there are legal grounds for me to disclose something which you have told me to a third party. I shall always inform you if I feel that disclosure is necessary and seek your permission and co-operation first.

6. Complaints: if, for any reason, you are unhappy with how I am handling your data, please raise your concern with me first so that we can seek a resolution. If you are still not satisfied, then you have the right to complain to the Information Commissioner's Office (ICO)